18. What happens to the clothes when you get them back?

Each item is 100% quality checked, laundered, dried and rechecked before sending out to the next customer. Our priority is that the items offered to you are in great condition, clean, hygienic and fit for purpose. Our clothes will be cleaner than ones you pick up off a rail in a shop. Items are kept sanitised ready for despatch.

Our concept is that we extend the life of the garment to reduce environmental impact and encourage reuse. So any items that don’t quite make the mark are offered under our Love me more section, where you can help keep the reuse cycle going and rent the item at a reduced price.